Assistant Service Engineer Level 1 - 2 Year Fixed Term Contract

Job Introduction

Are you looking for a career where you can make a real difference in people’s day. 

Southeastern are seeking dedicated and detail-oriented individuals to join our team at Grove Park as a Interior Standards Operatives.

Can you move people? Apply now.

As an Interior Standards Operative, you will play a crucial role in ensuring that our trains are maintained to the highest standards, meeting both safety and compliance regulations and our passengers' expectations.

Take a look at the video below to see what we achieved in 2023!:

Role Responsibility

Key responsibilities:

•  Perform repairs and maintenance tasks, including but not limited to replacing seat covers, window films, seat bases, armrests, table tops and toilet fixtures and fittings. Foster a customer -centric approach, creating a positive and welcoming environment for passengers by attentively maintaining the train interiors
• Conduct comprehensive internal and external cleaning, which encompasses tasks such as graffiti removal.
• Carry out first level fault finding of toilet faults
• Prepare trains for seasonal conditions by executing winterisation procedures, conducting sanding operations to enhance traction and safety, and ensuring optimal fluid levels, including replenishing screen wash and anti ice fluid.
• Assist with Depot/Sidings winterisation including application of anti-ice/de-icing products to walkways and roadways, conductor rails (under isolation) and snow clearance.
• Ensure the proper use and preparation of tooling and equipment at the start and end of each shift, promptly reporting any faulty equipment and actively participating in maintenance procedures. Additionally, manage the inventory levels of materials, machines, and tools, promptly reporting any shortages.

The Ideal Candidate

To be considered for the role we recommend that you demonstrate the below in your application;

• Be able to demonstrate basic mechanical skills
• Great teamwork skills
• Strong attention to detail.

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;

• A Contributory Final Salary Pension Scheme 
• Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
• After a qualifying period, reduced rate travel on other train operators, including European services
• Up to 32 days annual leave entitlement (including bank holidays)
• Access to an array of discounts for retail and leisure products through our benefits scheme.
• Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

About the Company

About Southeastern

Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.

Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

• We aim to be the best
• We make the difference together
• We care passionately about our people and our passengers

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here. 

We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.

We proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here.

We have also won the Top Employer award at the Women in Rail Awards 2022!

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. 

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.

SE Trains Limited