Engineering Performance Manager

Job Introduction

Provide leadership for Engineering when concerned with fleet performance. This includes the delivery of engineering objectives and building strong business relationships, both internal and external.

Support the Engineering performance team in the effective discharge of responsibilities; including identifying root cause of incidents, delay attribution management and working with internal stakeholders and external partners to drive business improvements.

Represent Engineering in both Internal and external forums where performance is discussed.

Responsible for delivering an effective Performance Management System, within Engineering the provides an effective governance for Production and the wider business to operate within.

Lead investigation into incidents on the line where engineering performance was a factor.

Act as a Fleet Recovery Engineer.

Role Responsibility

• Lead the development of performance monitoring and investigation for Engineering, ensuring a comprehensive and coherent system is in place that meets the requirements of
• Southeastern’s Railway Safety Management System, Legislation, Industry Standards and business needs.
• Drive performance improvement, challenging and supporting functional managers as required.
• Identify Key Performance Indicators that relate to performance. And ensure data
• acquisition and analysis processes are in place that provide information to Senior Managers and the wider business.
• Liaise with the Quality and Standards Manager in regards to identifying root cause of performance issues to ensure appropriate quality control gates are in place to prevent reoccurrence.
• Advise the engineering management team on performance assurance, error reduction and human factors issues. Highlight concerns relating to current performance or opportunities for improvement in reports and at management review meetings.
• Represent as a key stakeholder, or as required, Engineering at core business forums concerned with performance.
• Build strong, sustainable business relationships concerned with performance management, with internal and external stakeholders and industry partners.
• Act as lead incident investigator as required, in line with Southeastern Safety Management
• System (SMS) and industry best practice.
• Act as ‘Competent Person’ for Vehicle Changes, scrutinising proposed changes against
• requirements and issuing new Design, Maintenance and Engineering Acceptance Certificates as required
• Produce reports relating to the above areas of accountability.
• Act as deputy to the Engineering Compliance Manager and undertake other duties as
• required.
• Carry out Fleet Recovery Engineer duties as part of an on-call roster

The Ideal Candidate

To be considered for this role we recommend you demonstrate the below in your application;

• 10+ years experience in maintenance engineering or asset intensive operational environment
• (rail, nuclear, marine, aviation, utilities, process plant, armed forces)
• 5+ years experience in performance management in above environment
• Level 6 qualification in an engineering discipline desirable.
• Demonstrable Continued Professional Development (CPD) through membership of professional institution (such as the IMechE, IET or CQI)
• ILM level 5 or prepared to work towards

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;

• A Contributory Final Salary Pension Scheme 
• Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
• After a qualifying period, reduced rate travel on other train operators, including European services
• Up to 25 days annual leave entitlement (plus bank holidays)
• Private healthcare
• Access to an array of discounts for retail and leisure products through our benefits scheme.
• Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

About the Company

About Southeastern

Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.

Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

• We aim to be the best
• We make the difference together
• We care passionately about our people and our passengers

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here. 

We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.

We proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here.

We have also won the Top Employer award at the Women in Rail Awards 2022!

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. 

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.

SE Trains Limited