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IT Administrative Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction

Provide effective administrative support and assistance to the IT department.

Role Responsibility

  • Undertake the procurement process for the department, including quote requests, raising purchase orders, receipting deliveries, and maintaining stock levels for the IT team.
  • Ensuring purchase requests are valid with the appropriate justification
  • Confirm deliveries are correct on day of delivery. Handle any returns and disputes. Ensuring raised Purchase Orders match deliveries and are receipted.
  • Arrange outbound deliveries for remote sites or for items needing to be returned to suppliers for repair.
  • Manage and monitor the IT kit return process for leavers and movers.
  • Assist with reporting and liaising with the HR department in dealing with misuse or misconduct of IT devices or services.
  • Undertake processes and data entry in the tracking and management of hardware and software licencing.
  • Regularly review and maintain the device and licensing profile for existing and new roles within the organisation.
  • Assist with the creating, maintaining and publishing the team rosters
  • Manage appointments for assistance and device collection.
  • Arranging meetings for the IT management team
  • Attend meetings as required to capture actions and take notes within the IT meetings. Follow up actions for updates and tracking their completion.
  • Assist with the leavers process. Manipulate information within spreadsheets to allow the automated scripts to run effectively on a regular basis
  • Generate and collate reports for IT management and the team on a regular basis.
  • Undertake aspects of information review, data review and formatting required to enable uploading into IT systems to keep them up to date.
  • Work with the IT teams to create training schedules and book training courses and exams for team members.

The Ideal Candidate

Experience, Knowledge & Qualifications

  • Good working knowledge of IT systems to include Word and Excel experience.
  • Good standard of education with excellent written and verbal skills.
  • Experience in dealing with people and providing assistance.
  • Able to work under pressure and to deadlines whilst providing accuracy at all times.

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer a comprehensive benefits package which includes;

  • A Contributory Final Salary Pension Scheme 
  • Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
  • After a qualifying period, reduced rate travel on other train operators, including European services
  • Up to 24 days annual leave entitlement (plus bank holidays). 
  • Access to an array of discounts for retail and leisure products through our benefits scheme.
  • Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

About the Company

About Southeastern

Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.

Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

  • We aim to be the best
  • We make the difference together
  • We care passionately about our people and our passengers

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here

We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.

We proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here.

We have also won the Top Employer award at the Women in Rail Awards 2022!

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. 

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.

SE Trains Limited

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