Operational Trainer Assessor

Job Introduction

Are you an experienced Train Driver looking for a new challenge? Take the next step in your career by applying to become a Trainer/Assessor.

The role

You will provide an excellent training service ensuring that all Trainee Operational Staff are competent to carry out their duties and responsibilities, with a prime focus on customer service.

This will be achieved by ensuring all learning and development needs are identified and implemented to the required standards. At the same time you will adopt and display the company values and ensure they are embedded in to all training delivery.

This is an exciting time as the team are looking to make improvements on how training is delivered and are keen for the post holder to contribute ideas to the development of the training programme.

The role is 5 days per week (Monday to Friday) working 37 hours per week (flexible working arrangements).

The role is an MG1 Contract & T&C's (including private health cover)

The Ideal Candidate

About you:

We are looking for applications from Train Driver’s, preferably with experience of training/coaching others (although all necessary qualifications/training will be given).

You should be motivational and inspirational in your approach and by sharing your experience and expertise you will help to develop the knowledge and skills of the next generation of Train Drivers.

To excel in your role, you will need to be able to demonstrate the following in your application:

• You should have passed assessments and be competent in the duties of a mainline Train Driver, have an excellent safety and attendance record with three years experience.
• Excellent inter-personal skills and the ability to communicate at all levels within the organisation.
• Customer focussed to deliver a high quality service
• Negotiation skills with ability to influence decisions and change people’s views
• A friendly and approachable manner

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;

• A Contributory Final Salary Pension Scheme 
• Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
• After a qualifying period, reduced rate travel on other train operators, including European services
• Up to 25 days annual leave entitlement (plus bank holidays)
• Private healthcare
• Access to an array of discounts for retail and leisure products through our benefits scheme.
• Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

About the Company

About Southeastern

Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.

Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

• We aim to be the best
• We make the difference together
• We care passionately about our people and our passengers

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here. 

We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here.

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. 

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SE Trains Limited