Operations Standards Specialist

Job Introduction

We are seeking an Operations Standards Specialist to join our team based in London.

Working within the Safety and Environment Organisation, you will be responsible to the Head of Operational Safety for the operational and technical aspects of driver safety for the train service and engineering functions.

You will ensure driving standards and associated safety critical activities including training and assessment are in compliance with Railway Industry Standards and Company standards, ensuring consistency of approach and ensuring business needs and objectives are being met.

There will be day-to-day management of the ACMS/e-CMS system used for management of competence for train drivers.

Additionally, you will provide support to the Head of Operational Safety for the development of operation standards initiatives to meet the future needs of the business. Provide a high level of proactive support to driver management teams including delivery of operational assurance checks/audits and providing advice and guidance during operational incident investigations.

The Ideal Candidate

To be considered for this role, you will need to demonstrate the following:

• Comprehensive knowledge of train operations on Network Rail controlled infrastructure.
• Qualified in Train Driving and holder of a TDLCR Driving Licence. Typically, five years driving and driver management experience and appropriate traction types.
• Comprehensive knowledge of relevant train driving rules, instructions and Railway Group and Company Safety Standards.
• Hold competence in the following; Personal Track Safety (PTS), SE/WI/OPS/001 – Train Driving Management and Competence.
• Fully trained upon (or working towards) Accident Investigation and Root Cause Analysis and use of Non-Technical Skills.
• NEBOSH General Certificate in Occupational Health and Safety or equivalent safety qualification (or working towards).
• Arthur D Little Accident and Incident Investigation or equivalent qualification.
• Attainment in (or working towards) Level 3 in Mentoring and Coaching and Level 3 in Assessing Competence in the Work Environment (or equivalent).
• Competent in Microsoft Office – Word, Excel, Adobe Professional and Outlook and be familiar with the use of iPads.
• Experienced in staff management issues and motivational techniques.
• Ability to produce concise, well-structured reports, presentations, letters and briefing notes.
• Ability to work under pressure in a busy and varied environment under own initiative, and successfully adapts to changing demands and conditions.

Before taking up the responsibilities of the post, your competence must be assessed and certified. The process will be one of continual assessment, proved over a two-year period and will be carried out by the Head of Operational Safety, or nominated deputy.

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;

• A Contributory Final Salary Pension Scheme 
• Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
• After a qualifying period, reduced rate travel on other train operators, including European services
• 25 days annual leave entitlement (plus bank holidays)
• Private healthcare
• Access to an array of discounts for retail and leisure products through our benefits scheme.
• Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

About the Company

About Southeastern

Southeastern is one of the busiest commuter rail companies in the UK running more than 2,000 trains, and carrying nearly 600,000 passengers every day between London, Kent and East Sussex.

Just over 4,000 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

• We aim to be the best
• We make the difference together
• We care passionately about our people and our passengers

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SE Trains Limited