Performance Graduate

Job Introduction

We are currently recruiting for a Performance Graduate to support the Performance team, to help Co-ordinate, Support, and Deliver Performance Improvement plans, which will support both Southeastern and Network Rail. This is a 12 month fixed-term contract.

Role Responsibility

• Co-ordinate, support and deliver, as appropriate, performance improvement plans for the route/area; focusing on projects with the best return for Southeastern and Network Rail, based on the outputs of the analysis team.
• Liaise with specified delivery units for performance improvement projects within Southeastern and Network Rail, work across teams to ensure risks and benefits are understood and where necessary mitigated.
• Produce well-researched, highly numerate analysis of business cases for performance improvements arising from departments with which you work.
• Support Network Rail and Southeastern in effective sharing of best practice and cross learning processes via the Performance Commercial Manager.
• Identify with senior managers and other managers within the Performance Team actions required to mitigate emerging trends in performance, escalating where appropriate to ensure the business is not left exposed to performance risk.
• Learn and support the implementation of the Performance Improvement Process within Southeastern and Network Rail Kent Route.
• Work with all parties involved to establish good performance culture within Southeastern and Kent Route, identifying actions leading to a better understanding of what delivers for our customers.

The Ideal Candidate

• Communication - Expresses oneself confidently and effectively. Is friendly and engages others in open, honest and productive conversations.
• Planning & Organising - Organises and schedules events, activities and resources. Sets up and monitors timescales and plans, setting realistic time-scales.
• Persuasiveness – Presents the key points of an argument persuasively. Negotiates and convinces others, changes people’s views and influences decisions.
• Problem Solving – Identifies potential difficulties and their causes. Generates workable solutions and makes rational judgements
• Flexibility & Adaptability – Ability to respond positively and cooperatively to change, challenges and conflicting demands.
• A University degree or equivalent. 

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer a comprehensive benefits package which includes;

• A Contributory Final Salary Pension Scheme 
• Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
• After a qualifying period, reduced rate travel on other train operators, including European services
• Up to 24 days annual leave entitlement (plus bank holidays). 
• Access to an array of discounts for retail and leisure products through our benefits scheme.
• Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

About the Company

About Southeastern

Southeastern is one of the busiest commuter rail companies in the UK running more than 2,000 trains, and carrying nearly 600,000 passengers every day between London, Kent and East Sussex.

Just over 4,500 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

• We aim to be the best
• We make the difference together
• We care passionately about our people and our passengers

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here. 

We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here.

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. 

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SE Trains Limited