Platform/Sales - Part Time

Job Introduction

As a member of the Station Team you are the face of the company.

The role will include:

• The sale and promotion of the full range of Southeastern products and those relating to other businesses.
• Assisting people with their travel needs in an impartial manner by assisting with route planning and ticket costs where possible offering the most cost effective ticket to the customer.
• Being proactive in your approach and recognising opportunities to increase sales or increase awareness of promotions.
• Assistance in general station duties where appropriate.

The Ideal Candidate

Applicants must be able to demonstrate the following in their application:

• Excellent Customer Service skills/experience
• Ability to communicate effectively at all levels
• Good standard of numeracy and accuracy
• Ability to work calmly under pressure
• Experience of cash handling is essential
• A pro-active ‘can do’ attitude
• Basic IT skills

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;

• A Contributory Final Salary Pension Scheme 
• Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
• After a qualifying period, reduced rate travel on other train operators, including European services
• Access to an array of discounts for retail and leisure products through our benefits scheme.
• Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.
• Full training and free uniform

About the Company

Southeastern is one of the busiest commuter rail companies in the UK running more than 2,000 trains, and carrying nearly 600,000 passengers every day between London, Kent and East Sussex.

Just over 4,000 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

• We aim to be the best
• We make the difference together
• We care passionately about our people and our passengers

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SE Trains Limited