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TSSSA & 377 Contract Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

Southeastern are seeking a TSSSA & 377 Contracts Manager based out of Ramsgate to ensure that Alstom deliver their obligations in accordance with the Technical Support and Spares Supply Agreement (TSSSA).

We require the candidate to work with internal stakeholders to ensure Southeastern complies with its obligations in accordance with the TSSSA and prevent exposure to unnecessary loss.

In addition, secondary responsibility for managing the 377 fleet on lease from GTR acting as the point of contact within Southeastern for all proposed Engineering Changes, review all Damage and Vandalism work requests, delay minutes and MTINS.

Take a look at the video below to see what we achieved in 2023!:


Role Responsibility

  • Responsible for the day-to-day commercial administration of the TSSSA, including acting as the Southeastern representative at the Monthly Contract Progress Meeting, as allowed for in the TSSSA.
  • Develop and maintain a suite of KPIs, to measure both contract performance and progress against business objectives providing information to stakeholders. Through an effective KPI review process produce reports on TSSSA activities and results communicating these through the team and company, identifying and implementing action plans to improve delivery where opportunities exist.
  • Manage the performance regime within the TSSSA  for the provision of spares and train reliability on behalf of Southeastern.

The Ideal Candidate

To be considered for this role we recommend you demonstrate the below in your application;

  • Must have a good level of knowledge of T&RS Engineering and standards.
  • Must have a minimum of 3 years railway technical/ management experience.
  • NVQ Level 3 or equivalent.
  • Must hold current PTS Certificate.

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;

  • A Contributory Final Salary Pension Scheme 
  • Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
  • After a qualifying period, reduced rate travel on other train operators, including European services
  • Up to 25 days annual leave entitlement (plus bank holidays)
  • Private healthcare
  • Access to an array of discounts for retail and leisure products through our benefits scheme.
  • Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

About the Company

About Southeastern

Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.

Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team. We have a strong set of values that shape the way we run our business and guide our staff in delivering what our customers need. These are:

  • We aim to be the best
  • We make the difference together
  • We care passionately about our people and our passengers

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here

We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.

We proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here.

We have also won the Top Employer award at the Women in Rail Awards 2022!

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK. 

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.

SE Trains Limited

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